I HAVE A PROBLEM WITH MY RENTAL MANAGEMENT IN THE USA, WHAT SHOULD I DO?

I HAVE A PROBLEM WITH MY RENTAL MANAGEMENT IN THE USA, WHAT SHOULD I DO?

I have a problem with my rental management in the USA, what should I do?

So, you've purchased a property in the United States. But you're having trouble paying, finding a tenant, or carrying out work remotely? We explain what to do if you have a problem with your property management in the United States.

Rental management problem in the United States

How can I manage my property remotely?

Choosing the United States to invest in real estate is a good investment in terms of profitability and risks. However, as a foreign investor, you must ensure rental management (property management). That's why, even if you're not on site, you need to be supported by professionals who will take care of everything, whether it's tenant selection (background check), rent collection, maintenance, etc. Trying to manage your rental management yourself can be very complicated. Indeed, the laws are not the same as in France. For example, as a landlord, you must provide the tenant with all information concerning the property (presence of lead paint, recent death, etc.). The lease is for a fixed term, generally renewable for one year. Some states even impose specific rules regarding the deposit or the amount of rent. In addition, the language barrier can be a real obstacle for communication with your tenants and the administration.

When we support our investors, we prioritize a turnkey offer from the moment they purchase, with a rental management service. An on-site team takes care of everything, from tenant selection and maintenance supervision to rent collection and local tax payments. Every month, investors receive a detailed statement. It's important to have good support throughout your investment process, whether it's purchasing or managing the property, to avoid potential problems. Having a single point of contact also greatly facilitates communication, a key point when working remotely.

Read also: How to remotely manage the rental of your property in the USA?

Problem with my rental management, what should I do?

In case of non-payment

It's important to know that in the United States, the legislation is more favorable to landlords. Landlords are not required to provide a reason for not renewing their lease, and there is no winter break.

In the event of non-payment, the landlord can initiate proceedings. After three days, a formal notice is posted on the door. If the rent is not paid within seven days, eviction proceedings can be initiated. In this case, after the proceedings have been initiated, the landlord and tenant go to court, with or without a lawyer. The judge rules, often in favor of the landlord. This process costs between $500 and $1,000 and lasts approximately five weeks. If, by chance, the tenant still does not leave the property, the landlord and the sheriff will arrive on the premises to proceed with the eviction. It is rare for tenants to initiate court proceedings because this will be noted on their credit score, and the landlord usually wins the case.

This is why it is important to have a team on site to take care of your rental management and represent you in the event of a dispute.

In case of maintenance

There may be times when repairs need to be made to the property (electrical problem, water leak, boiler, etc.). The advantage of using a rental management team is that the tenant will contact the repair service directly, who will go on-site to take stock of the situation and estimate the costs. Having a team on-site means you can act urgently. If something needs to be replaced quickly, this is taken care of quickly, and the amount of the invoice is deducted when the rent is paid to the owner. Of course, if it is a large expense, the team will wait for the owner to return. Maintenance is one of the management team's responsibilities.

The rental management team will also take care of promoting your property to find new tenants. As the owner, you don't have to worry about anything. Everything is managed by the team, who will send you a detailed report every month with all the necessary information. From property visits to tenant selection, administrative tasks, and renovations, the team's goal is to maintain good relationships with tenants and ensure your peace of mind in your rental management.