Ground handling agent

Ground handling agent

The station agent is responsible for welcoming, informing and supporting airport customers. He can be present when boarding, disembarking or even during passenger connections.


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Salary and career

Remuneration

The salary of a ground handling agent varies depending on the airline and compensatory allowances.

     -Between 1,100 and 1,500 euros
    

Career evolution

The station agent can become a station manager, after a career within the commercial staff of an airline.
Nature of the work

The job of station agent responsible for multiple missions:

     -Request passenger reservations and proof of identity
     -Verify identity
     -Check the weight and number of luggage
     -Direct passengers
     -Reserve disabled chairs
     -Respect safety rules
     -Check boarding passes.

SKILLS

The job of station agent requires many skills:

     -Bilingual
     -Versatile
     -Organized
     -Calm
     -Rigorous
     -Dynamic.

Training

The job of station agent requires a baccalaureate, bac+2 level and mastery of English:

     -Additional mention reception and reception
     -BTS tourism sales and production
     -DUT marketing techniques
     -Higher schools.