Ground handling agent
The station agent is responsible for welcoming, informing and supporting airport customers. He can be present when boarding, disembarking or even during passenger connections.
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Salary and career
Remuneration
The salary of a ground handling agent varies depending on the airline and compensatory allowances.
-Between 1,100 and 1,500 euros
Career evolution
The station agent can become a station manager, after a career within the commercial staff of an airline.
Nature of the work
The job of station agent responsible for multiple missions:
-Request passenger reservations and proof of identity
-Verify identity
-Check the weight and number of luggage
-Direct passengers
-Reserve disabled chairs
-Respect safety rules
-Check boarding passes.
SKILLS
The job of station agent requires many skills:
-Bilingual
-Versatile
-Organized
-Calm
-Rigorous
-Dynamic.
Training
The job of station agent requires a baccalaureate, bac+2 level and mastery of English:
-Additional mention reception and reception
-BTS tourism sales and production
-DUT marketing techniques
-Higher schools.
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