BTS Negotiation and Customer Relationship (NRC)

[This presentation page of the BTS Negotiation and Customer Relation (NRC) was realized with the kind participation of the School of Insurance (ESA), whose training entitled "BTS Negotiation and Customer Relationship (NRC), applied to Insurance "has been taken as a model to describe how the Curriculies of BTS NRCs take place]

BTS Negotiation and Customer Relationship (NRC) Among the various insurance training courses preparing for the Bac +2 level insurance professions, is the BTS negotiation and customer relationship (NRC), applied to insurance.

Within the European Model for Organizing Studies, the LMD (License, Master, Doctorate), and integrated into the License Level Cycle, the Upper Technician (BTS) is a two-year training accessible After the bachelor's degree or equivalent, providing specialized lessons and allowing students who have successfully received exams to assume management tasks within a company. The BTS preparation is accompanied by one or more internships in business and provides a professional diploma in two years, provided, of course, to be received at the end-of-school exams.

The national diploma of the BTS certifies, in general (that is to say without taking into consideration the differences that may exist between the different areas within which BTS can prepare), that its licensees have acquired a professional qualification making them making them able to exercise the function of senior technician in industrial and commercial occupations, in service activities or those under applied arts.

It should be noted, however, that, although successful at the end of the second year to obtain the BTS, the assimilation of knowledge is controlled throughout the two years by the teachers, and the results obtained in the first year of BTS. are decisive for the passage in the second year.

BTS Negotiation and Customer Relationship (NRC) The BTS is entitled to 120 European credits. This study curriculum is mostly naturally prolonged towards the preparation of a Bac +3 degree (license or bachelor, for example), and that although the continuation of study after a B.T.S.. Not automatic, but subjected to a selection (study of the file, examination, maintenance).

BTS Negotiation and Customer Relationship (NRC) The Ministry of Higher Education and Research identifies several types of institutions within which BTS can prepare, namely:

- public high schools, deprived under-contract and out of contract;
- Apprentice training centers (C.F.A.);
- Continuing vocational training centers;
- distance education institutions.

More specifically, the BTS negotiation and customer relationship (NRC) is a curriculum forming generalist sellers perfectly meeting the needs of companies selling products whose marketing does not require too specialized technical skills.

BTS Negotiation and Customer Relationship (NRC) can prepare students to integrate companies selling products that need to be in possession of more technical skills: students following this training will then have to opt for a specialization within their Curriculum of BTS Negotiation and customer relationship, specialization that will allow them to acquire strong technical skills within their area of ​​specialization.

Thus, to meet the need of insurance companies, general insurance agents and insurance brokers to use senior technicians and sellers specializing in the field of insurance, a sectoral specialization module in the field of Insurance has been set up within the BTS Trading and Customer Relations (NRC) curriculum.

The BTS Negotiation and Customer Relationship (NRC), applied to insurance, forms the students to manage the customer relationship as a whole (of prospecting to the organization), and to participate in the organization and efficiency of The trade policy of the company or the company in which they work.

BTS Negotiation and Customer Relation (NRC) Among the higher education institutions preparing to obtain the bts negotiation and customer relationship (NRC), applied to the insurance, figure unquestionably, in the first place, the higher school of Insurance (ESA), Technical and Superior Private Education Founded in 1980 by the National Federation of Trade Unions of General Insurance Agents (FNSAGA) and the French Union of Insurers (SFAC).

The School of Insurance is recognized both in the professional world (because the members of its scientific council and its teachers occupy for most management functions in companies and insurance companies

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