SNCF surveillance agent

SNCF surveillance agent
A true railway policeman, the surveillance agent is an integral part of the SNCF company. He is sworn, armed and in uniform. It ensures the safety of travelers on trains and in stations. But not only that: he is also responsible for monitoring SNCF installations and equipment, goods transported by rail, and even lending a hand to controllers in the event of incidents...

Professional life
As needed
Hiring depends on regional needs. It is the regional directorates of the SNCF or the Ile-de-France recruitment agency (ARDIF) which collect job offers and requests. To stay informed, you must regularly consult the SNCF recruitment site.
Career evolution
After a few years of experience, the surveillance agent can access broader responsibilities, or even become head of a brigade of surveillance agents. Thanks to the continuing professional training set up by the SNCF, the surveillance agent can also access other professions, such as for example train sales agent (controller).
Beginner's salary
Minimum wage + bonuses.
Working conditions
In uniform
Within the railway police, the surveillance officer is an integral part of the company. Belonging to a brigade and led by a surveillance chief, the agent is sworn and armed. He is easily identifiable by customers and by SNCF staff since, during his service, he wears a uniform like peacekeepers or gendarmes...
Available continuously
Working hours vary. The activities of the surveillance agent require periodic on-call duty where he must intervene at night, Saturdays, Sundays and public holidays.
Varied activities
The surveillance officer doesn't know the routine! His daily tasks are varied: surveillance of a company freight warehouse or a freight train, patrols on board trains day and night, securing a train station or RER station. , intervention in the event of incidents or attacks...
SKILLS
Knowing how to reassure
Responsiveness, psychological balance and self-control are the main qualities of the surveillance agent. By his presence at the station or on the trains, the agent reassures travelers. He is comfortable with human relations and has a sense of dialogue and diplomacy. He appreciates teamwork because he is integrated into a brigade.
A security professional
In addition to excellent sporting and physical qualities, the surveillance agent must also master all intervention and defense techniques... even if his role is above all preventive and deterrent. In the event of a delicate intervention, he knows how to show composure and has a sense of responsibility and duty.
Become a dog handler
The surveillance agent can also specialize, during his training, by becoming a dog handler within the railway police. Currently, there are around sixty agents of this type.
Nature of the work
Ensuring customer safety
Main mission of the surveillance agent: to avoid malicious acts and attacks in stations and on trains. Always working as a team (within a brigade), he intervenes to put an end to disturbances and incidents. Its objective: to guarantee the safety and tranquility of travelers.
Protect SNCF personnel
As for line users, the surveillance agent also ensures the protection of all SNCF personnel. For example, train drivers, controllers, station agents, etc. To carry out their duties, the agent works in close collaboration with the National Police and the Gendarmerie.
Reduce fraud and theft
The agent also actively participates in the fight against financial delinquency suffered by the company. In this case, he is sometimes required to lend a hand to the agents of the commercial train service (controllers). Finally, it monitors SNCF installations and goods warehouses in order to prevent theft or acts of vandalism.
Training to enter the profession
You must first be hired by the SNCF before following the training organized by the company. Before applying for a job offer as a public company surveillance agent, it is recommended to have had initial professional experience in the field of security. For example: prevention or security agent in a company guarding. Professional training: you must be at least 21 years old and hold a BEP or a baccalaureate (all series and all specialties combined). The training, lasting 6 and a half months and paid, has two parts: theoretical (in school) and practical (in the field). The themes studied: knowledge of the